Privacy Policy

Last updated: January 14, 2026

1. Data Controller

Balotade Maciej Sobótka

Wysiedle 8a, 73-150 Wysiedle, Poland

Tax ID (NIP): 2530334997

Email: info@equenize.com

Equenize respects your privacy and is committed to protecting your personal data in accordance with GDPR. This privacy policy explains how we collect, use, and protect your information when using our platform.

2. What Data We Collect

  • Registration data: Email address (required to create an account)
  • Payment data: Subscription and payment history information processed by Stripe (we do not store credit card data on our servers)
  • App data: Information about horses, stables, equipment, schedules, finances and other data you voluntarily enter using Equenize tools
  • Technical data: IP address, browser type, device information, operating system
  • Usage data: Information about how you use the platform (statistics, activity logs)

💡 Important: We do not collect phone numbers, home addresses or other personal data beyond your email address. All additional information (e.g. first name, last name) is entered by you voluntarily in the application and serves only your usage purposes.

3. How We Use Your Data

  • Providing and maintaining our services
  • Processing payments and managing subscriptions
  • Sending receipts for transactions to your email
  • Notifying about changes in our services
  • Providing customer service and support
  • Analyzing and improving our services
  • Detecting, preventing and resolving technical issues

4. Payments and Stripe

All payments in Equenize are handled by Stripe — a leading payment service provider compliant with the highest security standards (PCI DSS Level 1).

What does this mean for you?

  • Your credit card data never reaches our servers
  • All payments are encrypted end-to-end
  • You can pay with card, Apple Pay, Google Pay or Klarna
  • Stripe is subject to banking regulations and is PCI-DSS certified

More about Stripe's privacy policy: stripe.com/privacy

5. Data Protection

We use appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure or destruction. We use SSL/TLS encryption, regular backups and follow industry best practices.

6. Your Rights (GDPR)

Under GDPR you have the right to:

Right of access
To your personal data
Right to rectification
Correction of incorrect data
Right to erasure
"Right to be forgotten"
Right to data portability
Receiving data in structured format

7. Cookies

We use cookies and similar technologies (including Google Analytics) to track activity on our site and store certain information. You can manage cookie preferences in your browser settings or via the cookie banner on the site.

8. Data Retention Period

We retain your personal data for as long as necessary for the purposes for which they were collected, or for the period required by law. After subscription termination, data is retained for the period necessary for accounting purposes (up to 5 years).

9. Contact Regarding GDPR

If you have questions about this privacy policy or want to exercise your GDPR rights, contact us:

Balotade Maciej Sobótka

Wysiedle 8a, 73-150 Wysiedle, Poland

Email: info@equenize.com

We respond to personal data inquiries within 30 days.